Privacy Policy
Effective Date: April 20, 2025
Felikstar Entertainment LLP ("we," "us," or "our") operates the Starfeliks OTT platform (the "Service"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Service. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly.
1. Information We Collect
We may collect the following types of information when you use our Service:
- Personal Information: Information you provide when registering or using the Service, such as your name, email address, phone number, billing information, and account preferences.
- Usage Data: Information about your interactions with the Service, including content viewed, time spent, features used, and search queries.
- Device Information: Details about the device you use to access the Service, such as IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain the Service.
- To personalize your experience, including recommending content and tailoring advertisements.
- To process payments and manage subscriptions.
- To communicate with you, including sending updates, promotional offers, and responding to inquiries.
- To analyze usage trends and improve the Service.
- To comply with legal obligations and protect our rights.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating the Service, such as payment processors, analytics providers, and marketing partners. These providers are bound by confidentiality agreements.
- Legal Requirements: When required by law, such as in response to a court order or regulatory request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can access and update your account information through your account settings.
- Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.
- Delete: You may request the deletion of your account by contacting us at contactus@starfeliks.com.
- Cookies: You can disable cookies through your browser settings, though this may affect the functionality of the Service.
6. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such information, we will take steps to delete it.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Felikstar Entertainment LLP
201 R H Yari Road, Versova, Mumbai 400061
Email: contactus@starfeliks.com